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MSP India Summit 2024 Brings MSP Business into Sharp Focus

MSP India Awards 2024
Proud winners of the MSP India Awards 2024 showcasing their coveted trophies

Building upon the roaring success of the previous edition, the 2nd edition of the most coveted MSP India Summit 2024 has been conducted with great fanfare at Hotel Holiday Inn, Aero City, New Delhi on 13th September 2024. A unique initiative by Accent Infomedia Pvt Ltd., the event which witnessed robust response from the industry, aimed at recognizing the immense contribution of Managed Service Providers (MSPs) for their critical role in driving growth and turbo-charging the partner eco-system across the country.

A meeting point of over 120 leading MSPs offering various technology services including cyber security, SOC, NOC, DR, Backup, cloud computing, IT services, AI ML, etc, the event was marked by highly insightful sessions by industry think-tanks, who gathered to brainstorm and understand the future trend in MSP business.

Sanjay Mohapatra
Sanjay Mohapatra, Group Editor, Accent Info Media, delivering the welcome note.

Delivering the welcome note, Sanjay Mohapatra, Group Editor, Accent Infomedia Pvt Ltd., made a candid introduction to the event.  “Managed IT service providers (MSPs) are evolving their business model beyond managed services. The pandemic had forced many MSPs to significantly transform their businesses. Against the backdrop of today’s dynamic business landscape, the role of MSPs has become super critical in addressing various business pain points and specific business concerns with clinical accuracy,” said Mohapatra.

With over 120 MSPs, more than 50 CIOs, and hundreds of partners and other stake holders in attendance, the marquee event saw robust industry participation. The MSP India Summit provided immense food for thought for the participants.  They were provided with a valuable opportunity to gain industry-critical insights on the MSP business through Panel Discussions, Industry Presentations and high-voltage networking and interactions.

Delivering the Keynote on ““Cyber Security Incident Response & Defending Ransomware Attacks”, Kinshuk De, Head Incident Response, Tata Consultancy Services (TCS), set the tone of the event.

Rahul Goswami
(From left to Right) Rahul Goswami, General Manager & Head of Strategic Marketing, HCLTech, Punit Thakkar, CEO & MD, Shivaami Cloud Services Pvt. Ltd.; Dr. Bishwajit Mohapatra, Head of Customer Solutions, CIO Advisory, India and South Asia, Amazon Web Services (AWS); Yashasvi Vats, Partner Business, JIO; Rahul Gandhi, Senior Manager Client Services, GoTo; and Abhijit Yardi, Head of Corporate Sales at Dev IT Limited.

Rahul Goswami, General Manager & Head of Strategic Marketing, HCLTech, moderated a panel discussion on “How to Create a Service Led Economy.” The panel included leading names of the IT industry such as Punit Thakkar, CEO & MD, Shivaami Cloud Services Pvt. Ltd.; Yashasvi Vats, Partner Business, JIO; Dr. Bishwajit Mohapatra, Head of Customer Solutions, CIO Advisory, India and South Asia, Amazon Web Services (AWS); Abhijit Yardi, Head of Corporate Sales at Dev IT Limited; and Rahul Gandhi, Senior Manager Client Services, GoTo.

Given the kind of significance accorded to cyber security as a service in present times, the event also featured an exclusive panel discussion dedicated to Cyber Security as Service. The discussion was moderated by Ajay C Bhayani, Director, AmbiSure Technologies Pvt. Ltd.and empanelled L Ashok, Managing Director, Futurenet Technologies (India) Pvt. Ltd; Nazmeen Ansari, CEO, Matrix3D Infocom Private Limited; Sushobhan Mukherjee, Co-Founder & CEO, Prime Infoserv LLP; Urvashi Chhibber, Head-ITES, Fortinet; and Vaibhav Patkar, VP/CISO Cybersecurity, Orient Technologies Limited.

Ajay
(From left to right) Ajay C Bhayani, Director, AmbiSure Technologies Pvt. Ltd., L Ashok, Managing Director, Futurenet Technologies (India) Pvt. Ltd; Nazmeen Ansari, CEO, Matrix3D Infocom Private Limited; Sushobhan Mukherjee, Co-Founder & CEO, Prime Infoserv LLP; Urvashi Chhibber, Head-ITES, Fortinet; and Vaibhav Patkar, VP/CISO Cybersecurity, Orient Technologies Limited.

Panel discussion was followed by an industry presentation by Amrit Tyagi, Sales Account Manager – MSSP, Fortinet.

Besides these, industry leaders brainstormed to bring out the various facets and multitude of benefits of MSP business.   A series of insightful presentations from top industry leaders, which included  Rahul Gandhi, Senior Manager Client Services, GoToManoj; Dhanda, Founder and CTO, Utho;  Rakesh Pandit, Assistant Manager in Product Marketing, Matrix Comsec; Vinay Ojha, Director Sales, Seceon Inc.; and Punit Thakkar, CEO & MD, Shivaami Cloud Services Pvt. Ltd.

Sanjay Mohapatra, Group Editor, Accent Info Media brought out in excruciating detail the critical factors that are shaping the MSP business in India. MSP India Summit also recognized over 115 MSPs for their precious contribution to the IT ecosystem.  Top Partners from India, who have created services as the major business growth for their topline and bottom line, were awarded at the event.

The awardees were selected by an independent jury through a rigorous process, taking into account the contenders’ contribution to growth, financial performance of their organization, product, service innovation among others. The jury evaluated around 600 IT companies through primary and secondary research to arrive at the final list of 115 winners.

Sanjib
Sanjib Mohapatra, Publisher, Accent Infomedia Publications, delivering the vote of thanks

The winners were also provided instant media opportunities on the spot. At the fag end, Sanjib Mohapatra, Publisher, Accent Infomedia Pvt Ltd., gave the vote of thanks. This was followed by Networking Dinner and Cocktails.

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