Mphasis appoints Richard Miller as Global Head of Insurance Business

Richard brings over three decades of experience to help insurance companies accelerate trusted AI-led transformation, creating measurable value and enhance business performance

Mphasis, an AI-led, platform-driven technology solutions provider, today announced the appointment of Richard Miller as Global Head of Insurance Business. Richard brings more than three decades of experience leading enterprise transformation for global insurers and financial institutions. In his new role, he will lead Mphasis’ global insurance strategy, helping carriers modernize operations, transform core business processes, and apply AI to drive measurable business value.

“Banking, Financial Services & Insurance continues to be one of the key growth drivers for Mphasis. I am delighted to welcome Richard to the Mphasis executive leadership team. With his deep expertise in Insurance market, spanning several decades, Richard will play a crucial role in advancing our strategic growth agenda for the sector,” said Nitin Rakesh, Chief Executive Officer and Managing Director, Mphasis. 

I am delighted to welcome Richard to the Mphasis executive leadership team. With his deep expertise in Insurance market, spanning several decades, Richard will play a crucial role in advancing our strategic growth agenda for the sector.”

- Nitin Rakesh, Chief Executive Officer and Managing Director, Mphasis.

“I am thrilled to join Mphasis at an important inflection point for the insurance industry. Insurers are looking for practical ways to apply AI responsibly at scale. Mphasis has built a strong foundation in AI-led delivery, and I look forward to partnering with the leadership team to help our client’s achieve their business goals powered by AI-driven innovation,” said Richard Miller, Executive Vice President and Global Head of Insurance Business, Mphasis. 

“I am thrilled to join Mphasis at an important inflection point for the insurance industry. Insurers are looking for practical ways to apply AI responsibly at scale. Mphasis has built a strong foundation in AI-led delivery, and I look forward to partnering with the leadership team to help our client’s achieve their business goals powered by AI-driven innovation.”  

-Richard Miller, Executive Vice President and Global Head of Insurance Business, Mphasis.

Richard brings experience leading enterprise transformation for Fortune 500 companies, with a focus on the Global Insurance sector. His expertise lies in leading large-scale reinvention programs, seamlessly combining strategy and execution to drive meaningful operational transformation. Most recently, Richard was CEO and founder of REMVENTION LLC, a specialized applied AI research venture focused on Systems of Intelligence architectures for complex, regulated industries. Earlier, he spent 35 years at Accenture, where he served as Senior Managing Director and led transformation, modernization, and reinvention programs for leading insurance and financial services organizations.