The recognition underscores RiskProfiler’s strong customer satisfaction and growing adoption among organizations seeking to strengthen their brand protection and external risk management capabilities in an increasingly complex digital environment
RiskProfiler, a leading provider of external threat intelligence and cybersecurity solutions, has announced its recognition as a “Strong Performer” in the Gartner Peer Insights Voice of the Customer for Brand Protection Software report, published in January 2026, based on feedback from verified end users.
The Gartner Peer Insights “Voice of the Customer” report aggregates ratings and reviews from verified enterprise users and reflects individual customer experiences, rather than the views of Gartner or its affiliates.
This recognition highlights RiskProfiler’s strong customer satisfaction and growing adoption among organisations seeking to strengthen their brand protection and external risk management capabilities in an increasingly complex digital environment.
“Customer feedback plays a vital role in how we evolve our platform. As digital brands scale globally, proactive brand risk intelligence is becoming a board-level priority.”
Setu Parimi, Co-founder & CTO, RiskProfiler
According to Gartner Peer Insights data as of the report publication date, RiskProfiler received consistently high customer ratings in the Brand Protection Software category, including:
- An overall rating of 4.9 out of 5
- A 98% “Willingness to Recommend” score
- Strong ratings across key evaluation criteria, including Product Capabilities and Support Experience
As organisations expand their digital footprint across websites, online marketplaces, social media platforms, and cloud-based services, risks related to brand impersonation, phishing, fraudulent domains, and intellectual property misuse have increased significantly. These threats not only expose enterprises to financial loss but also erode customer trust and brand reputation.
Brand Protection Software plays a critical role in monitoring and identifying brand abuse across digital channels, enabling organisations to detect threats early, reduce fraud exposure, and safeguard customer confidence.
RiskProfiler’s platform enables security, fraud, and risk teams to gain actionable external threat intelligence by continuously monitoring for brand misuse, phishing campaigns, fake domains, and other emerging risks. This proactive approach supports organisations in identifying and mitigating external threats before they escalate into large-scale incidents.
At the core of RiskProfiler’s approach is the belief that external risks should be identified and addressed early, helping organisations move from reactive security models to proactive risk intelligence—a shift that is increasingly critical for digital-first and globally scaling enterprises.
“RiskProfiler has significantly strengthened our ability to monitor and respond to brand-related threats across digital channels,” said Bakul Singhal, Information Security Architect at Steve Madden. “The platform provides visibility into external risks and enables our security team to act quickly and confidently. It has become an important part of our overall cyber and brand protection strategy.”
“We believe this recognition as a Strong Performer in the Gartner Peer Insights Voice of the Customer report for Brand Protection Software reflects the trust our customers place in RiskProfiler,” said Setu Parimi, Co-founder & CTO, RiskProfiler. “Customer feedback plays a vital role in how we evolve our platform. As digital brands scale globally, proactive brand risk intelligence is becoming a board-level priority.”
