The innovation ensures safe, timely, and reliable patient transport, while helping healthcare providers manage operations efficiently and maintain continuity of care
Mobisoft Infotech, a technology solutions provider, optimizes healthcare mobility for hospitals and clinics with its cloud-based, NEMT (Non-Emergency Medical Transportation) platform, designed to support patients requiring chronic and recurring care in India. This innovation addresses a long-standing challenge in healthcare logistics, ensuring patient transport that is safe, timely, and reliable, while helping healthcare providers manage operations efficiently and maintain continuity of care.
The NEMT dispatch software combines advanced technology with a healthcare-centric design to address the specific needs of patients requiring chronic and recurring care. It intelligently aligns patients’ mobility requirements and caregiver support with the appropriate trip type, including vehicles equipped for wheelchairs or stretchers when necessary. Recurring trips are automated, while smart scheduling, dispatch automation, and optimized routing minimize travel time and ensure punctual arrivals. Integration with hospital appointment systems streamlines patient drop-offs and overall flow, while comprehensive trip history management supports consolidated billing and administration of government subsidies or patient entitlements, enabling hospitals and clinics to operate more efficiently.
“For patients undergoing recurring treatments like dialysis or physiotherapy, timely transportation can be a matter of continuity of care. Hospitals worldwide using Mobisoft’s NEMT software have reported fewer missed appointments and smoother patient journeys.”
– Nitin Lahoti, Founder and Director at Mobisoft Infotech
In addition to operational efficiency, the platform prioritizes safety, security, and data privacy for both patients and healthcare providers. Robust analytics dashboards deliver actionable insights into service reliability, driver performance, and patient adherence, empowering healthcare providers to make informed decisions and optimize operations. Beyond transportation, the platform can seamlessly integrate with telemedicine, hospital management systems, and home healthcare services, creating a comprehensive end-to-end patient mobility ecosystem.
Speaking on the development, Nitin Lahoti, Founder and Director at Mobisoft Infotech, said, “For patients undergoing recurring treatments like dialysis or physiotherapy, timely transportation can be a matter of continuity of care. Hospitals worldwide using Mobisoft’s NEMT software have reported fewer missed appointments and smoother patient journeys. With experience from successful projects in USA, we are now bringing NEMT solutions to India, helping hospitals and clinics streamline logistics and ensure uninterrupted care for patients.The NEMT platform complies with India’s Digital Personal Data Protection Act, 2023, ensuring secure data handling through robust safeguards, monitored access, and encryption. Hosted on India-based servers, it upholds HIPAA-grade standards to deliver reliable and confidential transportation solutions for patients and healthcare providers.”
Mobisoft plans to scale this platform across India, aiming for rapid expansion to establish a pan-India standard for technology-first, patient-centric medical transportation services.
