MSPs leveraging OpenText Secure Cloud and cybersecurity portfolio unlock sustainable growth and recurring revenue opportunities
OpenText Cybersecurity has announced new findings from a Canalys study showing that managed service providers (MSPs) leveraging its SMB-focused solutions and Secure Cloud platform can achieve up to 6.7x return on investment for every dollar spent. The results were shared at CRN’s XChange 2025 in Denver, where OpenText highlighted how its partner-first strategy fuels long-term growth.
“The OpenText ecosystem creates lasting value by enabling partners to grow far beyond the first transaction.”
— Muhi Majzoub, Executive Vice President, Security Products, OpenText
The OpenText Partner Ecosystem Multiplier (PEM) Study reveals that MSPs see the highest returns when they build lifecycle-driven services around OpenText’s portfolio. Significantly, over 75% of revenue opportunities occur after the initial sale, underscoring the importance of managed services, product integrations, and long-term customer support.
“The combination of Secure Cloud delivery, technical expertise, and cybersecurity innovation helps partners simplify operations and expand profitability,” added Majzoub.
At the event, Michael DePalma, Vice President of SMB Business Development at OpenText, delivered a keynote on “Empowering MSP Growth in the AI-First Era.” He emphasized how MSPs can strengthen customer value by combining AI solutions such as Microsoft 365 Copilot with enhanced cybersecurity and flexible pricing models. He also highlighted how OpenText’s collaboration with Microsoft accelerates recurring revenue for partners.
OpenText is also showcasing its Secure Cloud platform, designed to reduce complexity, improve delivery, and convert customer trust into measurable ROI. With end-to-end offerings spanning prevention, detection, response, recovery, and compliance, the company continues to enable MSPs to build resilience while scaling their business in a fast-evolving digital landscape.
