Employees today don’t want to think about technology. They just want it to work so they can get things done. Southern Housing Group understands this. And the housing association – one of Southern England’s largest – is using digital workspace solutions from Citrix Systems, to provide simple, secure and reliable access to everything its team needs to engage and perform at their best.
“Most people’s focus really isn’t on technology. It’s on caring for residents or looking after their homes,” said David King, Head of IT Infrastructure Operations, Southern Housing. “Our job in IT is to make sure they can get on with their day jobs and support them in their roles.”
Moving to the Cloud
To do this, Southern Housing knew it would need to upgrade its on-premises IT environment and shift to the cloud.
“Our strategy is all about user experience – making sure information is accessible in a user-friendly way both for customers and for colleagues,” King said. “We want to support different ways of working and move from pen and paper towards email and digital platforms.”
To enable this strategy, the association turned to Citrix, and with the help of Citrix Specialist Partner HTG, implemented Citrix Virtual Apps and Desktops™. Delivered as part of Citrix Workspace™, the cloud-based service enables organizations to provide personalized access to the systems, information and tools employees need in one, unified experience and dynamically apply security policies based on a user’s behavior and environment so they can work when, where and how they want with the confidence that their applications, information and devices are safe.