Corporate NewsNews

ServiceNow to Acquire Passage AI

ServiceNow signed an agreement to acquire Passage AI, a Mountain View, Calif.-based conversational AI platform company. The transaction will advance ServiceNow’s deep learning AI capabilities and will accelerate its vision of supporting all major languages across the company’s Now Platform and products, including ServiceNow Virtual Agent, Service Portal, Workspaces and emerging interfaces.

“Work flows more smoothly when people can get things done in their native language,” said Debu Chatterjee, senior director of AI Engineering at ServiceNow. “Building deep learning, conversational AI capabilities into the Now Platform will enable a work request initiated in German or a customer inquiry initiated in Japanese to be solved by Virtual Agent. Passage AI’s technology will enable us to accelerate our vision of empowering great employee and customer experiences by delivering great workflow experiences. ServiceNow believes in making work flow more smoothly across the enterprise, in all major languages.”

Related posts

Cisco Accelerates Application Security Strategy with Panoptica

adminsmec

McAfee Names Sanjay Manohar as Managing Director for India

adminsmec

BenQ PD2705U & PD3205U Pantone Skintone Validated 4K DesignVue Monitors

adminsmec
x