SAP CHAMPIONS

VCentric Technologies: Spearheads Growth with Customer Satisfaction & Innovation

Headquarters: Hyderabad
Braches: Noida, Ludhiana, Benguluru and Chennai
No of clients: 150+
Head County: 600+ consultants predominantly in SAP Solutions
Vertical solutions expertise: Auto Components, Industrial Machinery & Components, Textiles & Fabrics, Metals & Mining, Transportation & Logistics, Engineering – Construction & Operations, Higher Education, Process Engineering, Dairy & Poultry and Utilities.
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vCentric Developed Solutions:

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Contact:
VCentric, 43/A, MLA Colony, Road No.12, Banjara Hills, Hyderabad- 500034, India www.vcentric.com

Introduction:
vCentric, founded in 2005, is an International Information Technology Services and Technology Consulting company known for its deep industry experience and high customer satisfaction having its operations in India, Sri Lanka, South Africa & Middle East Markets. Collaborating with clients in various industry sectors to solve their most pressing challenges from strategy through execution. The company provides Strategic consulting, Application services, Technology solutions and Managed services to top Tier companies and medium-sized businesses around the Globe.

vCentric’s mission is to work with clients, to create innovative, practical management and technology solutions that helps our clients, get sustainable results. Service offerings are custom-designed to help our clients to generate revenue, increase cost-effectiveness, manage regulatory compliance, integrate information and smooth transition to “next-generation” technology. vCenttric has earned several recognition for our Best Client Service from leading analysts and has attained high Customer Satisfaction Scores. Clients depend on vCentric to deliver the Power, Energy and Innovation of new thinking for the changing world.

With strong credentials in SAP Implementations, Roll outs, Support services, Consulting and System Integrations, vCentric proudly claims 100% success in all engagements thus far. With Over 85% of its revenue being generated from core SAP ERP services; and the experience of implementing the similar kind of SAP implementation projects across the World, vCentric is well positioned to be a low-risk high-value services partner.

vCentric’s growth over years has been tremendous as the company has been growing more than 100% YoY, in terms of customer base and revenues.

vCentric’s core competencies include implementation of SAP Solutions & Application Development but more than that it is how its team aligns with the client’s objectives that really differentiate vCentric. Right from the planning stage to execution level, vCentric’s disciplined yet flexible approach starts and ends with its clients’ core objectives.
Interview:
As a partner of SAP how have you evolved?
Our journey in SAP Eco System has been extremely exciting. vCentric has been one of the most successful Partner and today we are proud to say that our contribution to SAP & partner community has been recognized by SAP in various forums. To iterate our evolution journey as a SAP Partner we have added a lot of value to our knowledge bank which gets reflected through our confidence in each of our successful deployments.

Our greatest progression has been in our understanding that we are not selling a simple solution but we are thrusting on value & building long term committed work relationship with our clients. Our 10 years of relentless hard work has given us the confidence to deploy SAP Solutions not only for high end organised corporates but for small & medium enterprises with equal levels of commitment & timely delivery. With our over a decade of experience we can now actually pen down “what to expect when” which plays a key role in helping our clients in making the technological transition.

How SAP solutions are better than the competition platform?
The most appealing feature of the SAP solutions is their universality & their ability to fit into any kind of organizational structure. Out of our experience we find the transition from legacy systems to an SAP ERP solution almost seamless. Also there is lot of clarity in the solutions being offered as well, whether we talk about solutions based on the line of business or technology resolutions based on the industry.
What is your value proposition for the customers?
Our delivery excellence results in repeated business and it talks about our customer centricity, coupled with the commitment towards delivery & quality. vCentric has highly successful and satisfied customers in process industry. We can pin down vCentric’s value proposition in one sentence which reads that our client’s success is our satisfaction. We work around our customer’s need through a truly engaging & collaborative model. We are rigid in terms of following the committed delivery timeline but we are very accommodating to our customer’s needs. Our key differentiators are how we bring in the seamless transition for our clients through robust training models & expediting delivery.

Do you have any plans to invest in any competency development?
Competency Development is never ending need, it changes with new production methods and technology, such as cloud computing, automation, and innovative solutions. We would be investing on the most appropriate ones keeping our future goals in mind.

What kind of growth are you expecting for next two years and which vertical markets are likely to contribute to that?
We have recently marked our 10th year. By end of 2017, vCentric wishes to be a part of 150 Cr Club with 1000+ employees under its roof. Thus, next couple of years are very crucial. To attain this exponential growth, we have formulated several new plans and changed our go-to-market approaches as well. Expansion into different geographies would be key.

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