will drive the two clear objectives we have – better experiences for our customers, and greater growth for our partners.
Core Strength as a Leader
This is a tough question! Honestly speaking, all the work is done by our highly capable team, they are the ones that have gotten us here, and are the ones that will take us forward. If I were to say something, I would probably say that I have the ability to step into the shoes of our customers, and of our partners – something I learned from my parents – this helps me help the team take the right decisions for our customers and our partners before we do what is right for the company.
Distinctive Decision making
All our decisions are very heavily skewed towards doing what is right for the customer, and doing what is right for the partner over what is right for Tally. This is what we believe has allowed us to stand tall even after 3 decades, and is the one principle that will help us remain for the next many decades.
Channel Vision for 2016
Our approach for 2016 is on three legs – the first is that we think there is a lot of growth potential for us and our partners in cities beyond the metros and mini-metros and we will be focussing heavily there; the second is that we believe that there are several strong IT partners out there that haven’t been working so closely with us and we think that there is a lot of opportunity in this business with the line-up of products and releases we have for this year; and the third is to continue to invest in the capability of our partners, and the technology systems they use to help them better serve their customers. We think all these three are important areas that will drive the two clear objectives we have – better experiences for our customers, and greater growth for our partners.