About Wellness Forever
Wellness Forever is a fast growing chemist and pharmacy supermarket retail chain with 45+ stores across Mumbai and Pune. With a mission to create India’s most respected chain of Pharmacies and wellness stores, Wellness Forever is committed towards round-the-clock availability of medicines, community pharmacies and a smile for all.
Case Introduction
Wellness Forever is strongly dependent on robust IT and communication systems that run 24/7 in order to fulfil its social promises. All the stores must remain connected with each other for voice communication, sale & inventory data exchange and surveillance of store locations with centralized administration.
In the expanding business scenario, connecting new store locations with central office for inter-store calling and data sharing was the biggest challenge for IT administrators. At the same time supermarket stores required IP-PBX for in-store communications, capable of providing cost-effective PSTN and GSM trunk dialling along with Site-to-Site IP telephony. Admin executives and IT staff required mobile extension solution for such dynamic workplaces. Matrix provided Wellness Forever with All-in-One Office Solution to connect the stores through VoIP network, Mobility solution for staff and connectivity between stores through IPsec VPN.
Challenges
- Connecting 45+ stores spread across Mumbai and Pune
- Huge telecom overhead of branch-to-branch calling
- Lack of collaboration and information sharing between stores
- Ensuring safety with remote access of surveillance systems
Solution
Matrix NAVAN CNX200 – Converged Voice and Data Solution
- All-in-One IP-PBX, Data Routing, Wireless, Internet VPN and Security Features
- Branch-to-branch Intercom over IP Telephony
- Connected Branches for Data Communications over IPsec VPN
- Remote Access of IP Surveillance Systems at Central Office
- Mobility for Staff with Built-in Wi-Fi and Mobile Softphone Application
Results
- Eliminated the Need of PSTN lines for Inter-Branch Calling
- GSM and PSTN Trunks for Least Cost Mobile and Landline Calls
- Site-to-Site IPsec VPN Enabled Secure Data Exchange over Internet
- Enabled Executives & Admin for Anywhere connect using SPARSH M2S (Mobile Softphone for Android/iPhone with Presence, IM, Video Calling Features)
- Centralized Administration of Branch Office Surveillance Systems
- Increased Professional Visibility with Voice Mail and Auto-Attendant
Contact: MATRIX COMSEC
394 GIDC, Makarpura, Vadodara
+91 9998755555
More@MatrixComSec.com
www.MatrixComsec.c.com
