NewsWarranty and Services

Corsair Claims to Achieves 90 percent TAT of 5 to10 days

Says Kaizen Infoserve with 22 service centers across India provides RMA services for the entire Corsair product range3

Corsair announced that it continues to maintain service excellence by achieving consistently 90% turnaround time (TAT) of 5-10 days from the past five years for incoming RMAs through their service centers. Kaizen Infoserve with network of 22 service centers across India provides RMA services for the entire Corsair product range.

Corsair India has enabled and empowered Kaizen Infoserve by personnel and training. Customers and partners can reach Kaizen through toll free number 1800 425 5464 or indiaservice@corsair.com. Kaizen provides support services like RMA status update, technical and compatibility related issues, queries on service status updates, locations and RMA procedure, providing sales contact and up-country RMA support.

Corsair offers only replacements of the products as a policy, as the repairs are not allowed in India and adequate buffers are created and offered with Kaizen. Corsair service centers are spread across Tier I, II and III cities of India.

M A Mannan, Country Manager (India), Corsair Memory, said, “With Kaizen’s help, Corsair has been able to build its brand by offering prompt service and addressing all Corsair related issues. Corsair’s vision on being the best service related brand to the Indian customer has been achieved. Our endeavour is to offer better services to the Indian customers that amply demonstrate Corsair’s commitment to India market.”

As per the release, Kaizen Infoserve is one of the best equipped service providers to handle and repair any IT hardware product. Kaizen is a focused and a neutral RMA service provider, with excellent coverage pan-India.

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