Work from Anywhere Archives - Page 9 of 12

How to evolve your customer engagement practices to improve CX, Agent satisfaction and revenue

adminsmecOctober 3, 2020

by adminsmecOctober 3, 2020087

Digital-first customer engagement has never been more important than today, especially amidst a business landscape shaped by COVID-19 where the majority of customers are working...

Work from Anywhere

CXNEXT LIVE: Accelerating customer connection with Visual Engagement

adminsmecOctober 3, 2020

by adminsmecOctober 3, 2020074

It used to be so easy. You could send an employee to a customer’s home to solve a problem or tell someone to come into...

Work from Anywhere

Fighting Identity Theft

adminsmecSeptember 30, 2020

by adminsmecSeptember 30, 2020071

Identity theft can happen to anyone. The US Federal Trade Commission (FTC) estimates that 9 million Americans have their identity stolen every year. According to...

Work from Anywhere

7 Tips for Ensuring Webinar Success in a Remote Environment

adminsmecSeptember 29, 2020

by adminsmecSeptember 29, 2020088

Webinars – everyone’s doing them now that COVID-19 has made us spend more time working from home. Even as people start to trickle back into offices,...

Work from Anywhere

See How Step 1 Software utilizes central and rescue for comprehensive IT Support

adminsmecSeptember 28, 2020

by adminsmecSeptember 28, 2020085

Take a look at our most recent case study to explore Step 1 Software, a modern enterprise resource planning company, and why they chose LogMeIn...

Work from Anywhere

Creating CX Resiliency as the world shifts to digital

adminsmecSeptember 12, 2020

by adminsmecSeptember 12, 2020084

How can organizations build and leverage resilience during times of uncertainty, such as today’s global pandemic? That important question was the focus of a breakout session...

Corporate News News Work from Anywhere

SME Channels Covid19 Superhero Technology Summit & Awards Concluded with a Great Learning

adminsmecJuly 29, 2020

by adminsmecJuly 29, 2020088

One of its firsts in the Industry events for the Indian IT channel ecosystem, SME Channels Covid19 Superhero Technology Summit & Awards turned out to...

News Unified Communications Work from Anywhere

CX Professionals Prioritise Customer Trust and Effortless Engagements but are Struggling to Deliver: LogMeIn study

adminsmecJune 29, 2020

by adminsmecJune 29, 2020059

LogMeIn announced the results of a new global commissioned study conducted by Forrester Consulting that explores how businesses are leveraging visual engagement technology to create...

News Unified Communications Work from Anywhere

Videoconferencing with Security in Mind

adminsmecJune 29, 2020

by adminsmecJune 29, 2020060

Many of us used videoconferencing and meeting tools prior to our new reality of remote working, but they have now become our lifeline. Our connection...

News Unified Communications Work from Anywhere

Jive’s Hosted VoIP Product is Now Officially GoToConnect

adminsmecJune 22, 2020

by adminsmecJune 22, 2020076

Since 2006, Jive Communications has helped countless customers run and manage their phone and conferencing systems from anywhere, in the cloud. When it joined the...