Enterprise Solutions enable organizations to efficiently streamline business management and information accessibility for internal and external stakeholders. These solutions address the data accessibility issues while conforming to data security and privacy policies. They aim to improve the enterprise’s productivity and efficiency by providing business logic support functionality. These solutions enable companies to retrieve and disseminate mission-critical data throughout the organization, providing managers with real-time operating information. They are typically hosted on servers and provide simultaneous services to a large number of users, usually over a computer network.
Takayuki Inaba, Managing Director of NEC India said, “The synergies resulting from integrating communications, business applications and solid IT platform are fundamental driver of any smart organization. In this scenario, NEC’s unique offering consolidates IT and communications into an overall framework that provides valuable solutions to smart enterprise. Leveraging on these technologies, organizations focus on their core business success reinforcing customer benefits.”
Components in NEC framework includes robust and advanced servers, storage, smart IT and network management tools as well as technologies for software- defined services (SDN), high availability and virtualization. NEC’s Smart Enterprise solutions framework brings together key technologies applications and media endpoints that are reliable, secure and scalable. When organizations shift from legacy to modern communication systems such as migration to next-generation unified communications, it gives organizations the flexibility to make choices in what they deploy depending on their business needs. It enables total control over how, when and where users choose to be reached – truly empowering the workforce.
Additionally, NEC’s enterprise solutions are aligned with cloud spending and collaborative technology to focus on expansion of its ‘communication simplified and business amplified’ platform that includes social, mobile, cloud technologies driving change and demand for smarter enterprise infrastructure.
Furthermore, NEC’s Unified Communications solutions offers businesses the integration of real-time enterprise communication services such as instant messaging(chat), presence information, mobility features, audio, web and video conferencing, fixed-mobile convergence, desktop sharing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging.
Researches show that market for Unified Communications has been growing at an exhilarating rate for the past few years. It is primarily driven by the changing business scenarios/environment where small or big enterprises are looking at deploying solutions which could cater to evolved communication needs in the face of an increasingly industrialised and digitized nation such as India. In India, Unified Communication solutions continues to be a key enabler to bring voice, data, and video together and integrates them with business applications, for swifter response and better business.
In this development, NEC has been enabling Indian businesses and government, with best-of-class Unified Communications solutions. For instance, in the hospitality sector, NEC has a vast presence and delivers smart hospitality solutions like Telephony System (PABX) and PMS NEHOPS, which enables world-class services to be delivered with sophisticated hospitality. The line-up also includes a wide variety of hospitality solutions that feature cutting-edge technologies such as digital signage, and face recognition.
The Taj Group of Hotels is one of the hotel chains in India that uses NEC’s telephony solutions due to its robust and cost-effective features that increase customer responsiveness and has the ability to meet the customer’s stringent requirements, thereby improving guest experience. NEC offered the Taj Group its UNIVERGE SV 8000 series IP Telephony Server which has prominent hospitality features such as PMS Integration interoperable with multiple vendors, hotel operator console, Contact center applications, suite room services, open interface to various hospitality partners for call accounting applications, rapid response systems, messaging service over wireless devices and aesthetically designed digital and IP phones for their front and back office and key guest interaction areas and more.
In today’s economic environment, it has become a challenge for all businesses to stay competitive. Therefore, they need to have the right tools that enable them to be more efficient, remain flexible and reduce overall cost of doing business. Consequently, NEC offers Smart Enterprise solutions and Unified Communication solutions that align well with the demand for new converged infrastructure.
