Helping hoteliers improve their businesses by enhancing customer retention as well as customer referrals
Hospitality is a very distinct industry with unique security requirements that cannot be fulfilled by general video surveillance. In the view of rising terror and crimes, safety and security of guests is of utmost importance. What the hospitality industry requires is not just a generic video surveillance that will be used to investigate the event after it has occurred, but a smart solution with preventive security that issues real-time alerts, thus enabling you to take timely action and prevent damage.
Matrix Video Surveillance Solution for Hospitality guarantees foolproof security, giving customers peace of mind. In addition, it enhances customer service to provide a memorable experience to guests. This leads to customer delight thereby improving customer retention as well as customer referrals, which directly increases the business revenue.
- Ensure Real-time Security
Matrix Video Surveillance is a smart solution, crafted specifically for the hospitality industry. It’s intelligent video analytics like Perimeter Security, Missing Object Detection, Face Detection, etc. ensure real-time preventive security of guests and assets. The system also issues instant notifications to alert the right person at the right time about any suspicious event.
- Enhance Customer Service
Matrix Video Surveillance is not just limited to security. Intelligent features like Crowd Management and Parking Management Solution boosts productivity. Random checks can be done with Daily Highlights to ensure proper cleanliness of the premises, chefs are wearing their caps while cooking, timely service to customer during check in, check out, restaurants, etc. These features directly enhance customer retention by enabling you to provide best services at all times, leading to customer delight.
- Ease of use with Integrated Solutions
Matrix Video Surveillance systems can be integrated to all third party solutions of your premises like fire alarm, access control, etc. to facilitate synchronous working of different systems. Thus, this provides a complete security solution for hotels.
