ViewSonic said it will provide free 30-day Dead-On-Arrival (DOA) service from 1st November to 31st December, 2015, for the selected range of Ultra HD monitors, including VX2475SMH-4K, VX2573-SHW, VX2573-sg, and VP2780-4K.
Consumers can now apply for this special service by registering their newly-purchased ViewSonic products online at the official website http://ap.viewsonic.com/in/register.
The 30-day DOA Service Policy is valid only for customers in India. To apply for this free 30-day DOA service, consumers must first register on ViewSonic website, and call the ViewSonic India toll free customer service hotline, 1800-419-0959 or 120-612-1200. The original purchasing invoice or receipt must be kept as proof of purchase; purchase date, name & address, serial number of the product, and detailed description of the problem have to be provided to complete the application process.
Viewsonic’s pick-up service will then arrive on site to verify the situation, and the complete package of product (with all original accessories included) shall be collected along with the original invoice copy. Within few days, ViewSonic will offer a full replacement for the returned product.
The 30-day DOA Service is available for the following selected Ultra HD LCD monitors: VX2475SMH-4K, VX2573-SHW, VP2780-4K.
