Wipro awarded by Fortum
Wipro won an Application Management (AMS) and Ser-vices Integration & Management (SIAM) contract from Fortum, one of the leading clean-energy companies headquartered in Espoo, Finland....
Month : October 2020
SIS Group Now Equipped with IceWarp’s Email Communication Solution
The SIS Group, renowned for its security services both in India and Australia with diverse solutions across the security spectrum has tied up with IceWarp...
Future-Proofing Customer Experience (CX) for a Digital-First ‘New Normal’
The term “customer experience” (CX) doesn’t seem to have a standard definition, but it’s often used interchangeably with customer journey, brand perception and customer engagement....
Coming Soon: GoToMeeting on Portal from Facebook
As much of the world is still working from home and the lines between work and life are continually blurred, and the need to connect...
How two customer support teams tackled remote work during a global pandemic
The early days of COVID-19 were a make or break moment for so many service and support teams. The virus drove a radical shift towards...
LastPass Celebrates 25 Million Users
So much has changed in 12 years, but our commitment to protecting our users has remained the same. In honor of that commitment, and each...
Digital Customer Engagement for the New (Ab)normal
Why more with digital now COVID-19, aka Coronavirus, has literally and figuratively changed the meaning of the tech marketing cliché “digital or death”. Consumers are...
How Today’s Manufacturers Are Moving Automation Technologies To The Cloud
There are many industries where manufacturing continues to be the backbone of the economy, where companies that produce products and goods used by both businesses...
Epson Sells 50 Million High-Capacity Ink Tank Inkjet Printers
Epson first launched high-capacity ink tank inkjet printers (now known as EcoTank in most markets) in October 2010, in Indonesia. We then steadily expanded the...