Many of GoToMeeting’s everyday users work in client-facing roles. They’re hosting online meetings constantly, selling a service to a customer or sharing work with a...
LogMeIn Inc. is announcing a new global sustainability program designed to mitigate the company’s operational impact on the environment. LogMeIn’s suite of products helps businesses stay...
Customer self-service (CSS) is a win-win for all involved in today’s uncertain business landscape, one where remote work and digital-first interactions have become the “new normal.”...
As a growing technology company, Natterbox employees require access to multiple cloud-based sites in order to complete their daily tasks. However, managing the credentials to multiple cloud accounts...
Today’s post is authored by Tim Banting, a principal analyst in Workspace Services within Omdia’s Enterprise Services team. Tim’s work is focused on unified communications...
Rescue + Mobile integrated with Wipro IT Ecosystem Applications, enabled Service Desk Agents to support employees seamlessly whenever they need and wherever they are, be...
Today LogMeIn announced that Rescue Live Guide is now certified and available for Microsoft Dynamics 365 Omnichannel for Customer Service. This integration provides a zero-download...
Between shelter-in-place mandates and remote work schedules, most of us are spending more time at home than ever before. Still, as businesses begin to open...